Utility Warehouse (UW) is a multi-utility provider based in the United Kingdom, they provide a range of essential home services, aiming to simplify billing and customer service by consolidating these services into one bill and one point of contact for their customers.

Here are some of the key services Utility Warehouse offer:

1. Energy Services: Utility Warehouse offers both gas and electricity supply services. They provide a selection of tariffs to their customers including fixed-rate options, ensuring transparency and reliability in energy supply.
2. Telecom Services: UW also offers a range of telecommunications services. This includes home phone services with different options for domestic and international calls. They also offer broadband internet services with varying speeds and data options to suit different customer needs. Some packages also include mobile phone services, providing various data, call, and text packages.
3. Mobile Services: UW provides mobile phone services with a range of tariffs and contracts available. This includes both SIM-only deals and contracts including handsets.
4. Home Insurance: Utility Warehouse offers home insurance policies to their customers, covering both buildings and contents insurance. They also provide options for additional cover, such as accidental damage and personal possessions cover.
5. CashBack Card: This is a unique service offered by Utility Warehouse where customers can earn cashback on their everyday shopping at partner retailers. The cashback is used to offset against their monthly bill.

In terms of customer service, UW prides itself on UK-based customer service teams and has won awards for their service quality. They also offer a unique model where customers are serviced by individual “partners” who run their own Utility Warehouse businesses.

Additionally, Utility Warehouse is known for their single bill model. Rather than receiving multiple bills from different utility companies, customers receive a single, itemized bill that breaks down costs for each service. This is intended to simplify the process of managing and paying for utilities.

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